ST. PAUL, Minn.--(BUSINESS WIRE)--3M Library Systems is giving libraries a powerful incentive to sign up
with the 3M
Cloud Library eBook Lending System with a guaranteed satisfaction
program for new customers. The program will be detailed at the American
Library Association Annual Conference & Exhibition, June 27 – July 1 in
“We know that our customer satisfaction is the highest in the industry
and now we are backing it up,” said Tom Mercer, marketing manager, 3M
Cloud Library. “If a customer is unhappy with the Cloud Library at the
end of their first year, we will refund their annual platform fee.”
The terms of the program are simple: Once the new library signs up and
completes the training process, 3M will purchase an opening day
collection of popular titles, all of which expire within one year of
purchase based on publisher terms. If at the end of the year the
customer is unhappy, the titles simply expire and 3M will refund the
annual platform fee.
Also at ALA, 3M will unveil the 3M Private Cloud, a new tool for
individual libraries within a consortium to purchase content for their
own library. With this tool, a member of a consortium can create a
Private Cloud and purchase titles for their individual community,
including titles not available to the consortium. The 3M Private Cloud
helps libraries prioritize content specifically for their communities,
and also makes it simple to track ownership of titles and manage hold
lists. Patrons can easily see all of the content in the Private Cloud
collection, as well as additional content in the consortium.
“The Private Cloud helps individual libraries better serve their
patrons’ needs,” said Mercer. “Whether a library wants to add more
content in a specific language or field of interest, this tool helps
them easily build their own collection.”
To learn more about the guaranteed satisfaction program or 3M Private
Cloud, visit the 3M Library Systems booth, number 1636 at the ALA
Exhibition, or visit 3M.com/cloud.
3M is a trademark of 3M.
About 3M Library Systems
global leader in library innovation for more than 40 years, 3M is
committed to helping libraries connect with the diverse and rapidly
evolving communities they serve. 3M’s eBook lending, security, and
productivity solutions give librarians the flexibility to spend more
time doing what they do best – helping people. Visit www.3M.com/us/library
and follow us on Twitter (@3MLibrary) and Facebook.
3M captures the spark
of new ideas and transforms them into thousands of ingenious products.
Our culture of creative collaboration inspires a never-ending stream of
powerful technologies that make life better. 3M is the innovation
company that never stops inventing. With $30 billion in sales, 3M
employs about 88,000 people worldwide and has operations in more than 70
countries. For more information, visit www.3M.com
or follow @3MNews